Front Desk Agent
Clearwater Beach Marriott Suites on Sand Key Clearwater Beach Marriott Suites on Sand Key Clearwater Beach, FL Clearwater Beach, FL Full-time Full-time From $16 an hour From $16 an hour 21 hours ago 21 hours ago 21 hours ago About us At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area.
What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few.
We are looking for talented people who have a genuine passion for service to others.
Our Core Values involve personal development, people, and a desire for wanting everyone to succeed.
We believe each member of our team has a key part to play in our delivery of outstanding customer service and memorable experiences for each guest.
We strive to run a hotel that people want to come to, not through.
Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you! Our Front Desk Agent serves as our guests' first point of contact and manages all aspects of their accommodation.
The Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with FSPMS or MARSHA Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekends as needed Work setting:
In-person Resort Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few.
We are looking for talented people who have a genuine passion for service to others.
Our Core Values involve personal development, people, and a desire for wanting everyone to succeed.
We believe each member of our team has a key part to play in our delivery of outstanding customer service and memorable experiences for each guest.
We strive to run a hotel that people want to come to, not through.
Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you! Our Front Desk Agent serves as our guests' first point of contact and manages all aspects of their accommodation.
The Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with FSPMS or MARSHA Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekends as needed Work setting:
In-person Resort Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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