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On-Call Banquet Server

Wyndham Grand is now seeking a On-Call Banquet Server to join our team at the Wyndham Clearwater Beach Resort location in Clearwater, Florida.
Job Summary
The On-Call Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to hotel standards.
Education & Experience
+ High school diploma or equivalent
Physical Requirements
+ Flexible and long hours sometimes required.
+ Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Ability to stand during entire shift
General Requirements
+ Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
+ Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
+ Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
+ Attend all hotel required meetings and trainings.
+ Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
+ Maintain high standards of personal appearance and grooming, which include wearing nametags.
+ Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
+ Must be able to maintain confidentiality of information.
+ Must be able to show initiative, including anticipating guest or operational needs
+ Perform other duties as requested by management.
Fundamental Requirements
+ Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
+ Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently
+ Must be knowledgeable regarding the menu and explain it courteously
+ Served guests according to the hotel?s standards in a friendly, courteous and professional manner
+ Respond to guest problems, complaints and accidents. Communicate to management if necessary
+ Set all tables according to hotel standards
+ Maintain the banquet storeroom in a neat and orderly manner, stocked with any appropriate supplies necessary for food service functions
+ Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
+ Prepare room according to BEO and the various meal functions
+ Follow all money handling procedures when serving the guest
+ Know the menu items for each function served and able to give accurate descriptions
+ Ensure overall guest satisfaction
Brand: req_primaryCategory
Location: Wyndham Clearwater Beach Resort, 100 Coronado Drive, Clearwater, Florida 33767
Employment Status: On-Call

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