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Exec Steward

Wyndham Grand is now seeking a Exec Steward to join our team at the Wyndham Clearwater Beach Resort location in Clearwater, Florida.
Job Summary
The Executive Steward is responsible for maintaining the smooth operation of the Stewarding Department to maximize labor efficiency; maintain budgeted labor costs; guarantee safe working conditions; and keep the highest standards of sanitation.
Education & Experience
+ At least 1 year of progressive experience in a hotel or a related field.
+ High school diploma preferred.
+ Previous supervisory responsibility preferred.
Physical Requirements
+ Long hours sometimes required.
+ Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
+ Maintain a warm and friendly demeanor at all times.
+ Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
+ Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
+ Must be able to multitask and prioritize departmental functions to meet deadlines.
+ Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
+ Attend all hotel required meetings and trainings.
+ Participate in M.O.D. coverage as required.
+ Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
+ Maintain high standards of personal appearance and grooming, which include wearing nametags.
+ Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
+ Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
+ Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
+ Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
+ Must be able to maintain confidentiality of information.
+ Perform other duties as requested by management.
Fundamental Requirements
+ Oversee all aspects of the daily operation of the Stewarding Department.
+ Supervise all outlet personnel.
+ Schedule all stewards, pot washers, and night cleaners.
+ Assure compliance with Health Department standards.
+ Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment.
+ Work with the Executive Chef and the Director of Catering to anticipate equipment needs.
+ Order and control inventory of all cleaning compounds.
+ Respond to guest complaints in a timely manner.
+ Work with other F&B managers and keep them informed of F&B issues as they arise.
+ Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
+ Coordinate and monitor all phases of Loss Prevention in the stewarding areas.
+ Ensure compliance with SOP?s in all stewarding areas.
+ Design and implement daily, weekly and monthly cleaning schedules.
+ Conduct quarterly china, glass, linen and silver inventories.
+ Reconcile quarterly cleaning expenses for rebate purposes.
+ Maintain and operate burnishing machine.
+ Schedule and monitor trash removal.
+ Train staff in assembly and cleaning of dish machine.
+ Ensure compliance with requisition procedures.
+ Be visible on the floor and assist staff as needed during each meal period.
+ Organize and conduct department meetings in a timely manner.
+ Hire, train, coach and counsel employees.
+ Conduct staff performance reviews in accordance with Wyndham standards.
+ Schedule pest control visits.
+ Assist in plate-up with staff as required.
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio?distinguished by our leading economy and midscale brands?delivers just that.
We are AmericInn? by Wyndham, Baymont? by Wyndham, Days Inn? by Wyndham, Dazzler? by Wyndham, Dolce Hotels and Resorts? by Wyndham, Esplendor? Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham?, Howard Johnson? by Wyndham, La Quinta? Inns & Suites, Microtel by Wyndham?, Ramada Encore by Wyndham, Ramada Worldwide? by Wyndham, Super 8? by Wyndham, The Trademark Collection? by Wyndham, Travelodge? by Wyndham, TRYP by Wyndham?, Wingate by Wyndham?, Wyndham Garden?, Wyndham Grand? and Wyndham Hotels and Resorts?.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: Wyndham Clearwater Beach Resort, 100 Coronado Drive, Clearwater, Florida 33767
Employment Status: Full-time

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