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Restaurant Server

Wyndham Grand¬ is now seeking a¬ Restaurant Server to join our team at the Wyndham Clearwater Beach Resort location in Clearwater,¬ Florida.




Job Summary


The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.


Education & Experience



  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.



Physical Requirements



  • Flexible and long hours sometimes required.

  • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

  • Ability to stand during entire shift.

  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.



General Requirements



  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

  • Must be able to multitask and prioritize departmental functions to meet deadlines.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

  • Attend all hotel required meetings and trainings.

  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

  • Must be able to cross-train in other hotel related areas.

  • Must be able to maintain confidentiality of information.

  • Must be able to show initiative, including anticipating guest or operational needs.

  • Perform other duties as requested by management.

  • Maintain a friendly and warm demeanor at all times.



Fundamental Requirements



  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

  • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.

  • Have a thorough knowledge of menus and current specials in applicable outlets.

  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

  • Pre-bus all tables removing soiled dishes after each course.

  • Be familiar with the operation of the P.O.S system.

  • Perform cashiering functions by closing checks and preparing end of shift paperwork.

  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.

  • Ensure that tables and side stands are kept stocked, tidy and clean.

  • Keep all beverages at least ¬ full (coffee, tea, soda, water, and lemonade).

  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards.

  • Answer the telephone according to standards.

  • Consistently upsell food, beverage and promotional items to guests.

  • Be familiar with fire extinguishers, locations and know how to use them.

  • Receive and deliver food and beverage orders and collect payment.

  • Ensure overall guest satisfaction.



Brand: req_primaryCategory ¬ ¬ 
Location: Wyndham Clearwater Beach Resort,¬ 100 Coronado Drive, Clearwater,¬ Florida¬  33767
Employment Status: Part-time¬ 


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